Testimonials

Below you will find what some of our customers say about Black Bear Harley-Davidson®.

To add a testimonial of your own, submit it on the Customer Survey page.


"We would like to thank the entire staff for an awesome experience, especially Tyler, Will, Brandon, Sally, and Mandy. CJ's tour of the service department was very insightful. We've always had a lot of help from the apparel ladies and, as usual, they helped us. The entire staff were courteous and knowledgable. You all made our buying experience very memorable and enjoyable. "
By: Lisa    Cool Ridge,WV

"I purchased a new 2013 Street Glide. My experience at Black Bear was very pleasant. Tyler's knowledge of the bikes was very helpful. I appreciate the entire staffs professionalism and courtesy. I have since purchased a used bike and that too was a pleasant experience. I would recommend Black Bear to anyone."
By: Randal    rural Retreat,VA

"A big thanks to all of the folks at Black Bear they were all very courteous and went out of their way to make my bike purchase as easy and pain free as possible. Extra thanks to Tyler, Patrick, and Jamie thanks for your professionalism guys and making myself and family feel right at home."
By: Anonymous    Princeton,WV

"Thanks to Jamie and Tyler for the great service and times with us. Peanut and I love our new heritage!!"
By: Debbie    Dublin,VA

"Great Service Department!!! Took my call as they were closing, got my bike in, got the parts expressed, to include getting HD to take some off of the assembly line and got me back on the road in 2 days time. Thanks again to the Service Team - Everett, CJ and Trey, you ROCK at Black Bear!"
By: John    St Charles,IL

"Just wanted to say thanks for the excellent service and all your help when my battery died during the Run For The Wall. My bike and I were picked up and taken to the shop and then I was taken to my hotel. I was contacted that evening about the need for a new battery and picked up again at my hotel the next morning. I've already told a number of people about the great service and the nice folks at Black Bear H-D in Wytheville, Va. Thanks again, Mike."
By: Michael    Oakhurst,CA

"I would like to THANK ALL of you. I got caught in a unexcepted snow storm on April 4th and the service dept and sales helped me alot. You even let us keep our bikes there for the night. I feel you all went above and beyond the ordinary and treated us like family."
By: Richard    Gallipolis,OH

" We had a great time with the New Owners Ride to Chatlley Springs today (10/14/12) and would like to Thank Mr. Cole for allowing such a great function in their budget ( Lunch & $25 gift card) . Being a business owner I know what type of exspense this is and we Sincerly appreciate it. This is just One of Hundreds of reasons we travel 68 miles one way to your Wytheville location to shop for our Harley needs. Thank you so much. Mike & Brenda- Salem, Va"
By: Mike & Brenda    Salem,VA

"I would like to give Michelle Stein a HUGE THANK YOU! We came to the shop only to visit first time there. I sat on a bike and out of the blue she had a hold of the handle bars and front wheel and said"Hop on and rest your feet on the front controls. I got you." I was shocked! First off Im a big gal but I did it anyway and then we started the bike up. The more I was there, the more that I feel in love with the bike! (3rd bike we own) After thinking about it my boyfriend was back there buying it for me in 2 days! Harley Davidson you are finally getting it right! I am so happy to see women in the dealership's floor working and this dealership was much more friendly than the one NC. Michelle you rock!"
By: Jennifer     Mt. Airy,NC

"I want to thank Black Bear Harley in Wytheville. They done me & my wife great on our first Harley. They where great when we first came through the door, till we left with our Harley. Thanks Doug & Rhonda"
By: Doug Carner    Narrows,VA

"great place to break down, now that the service center is open on Sunday. Trey worked on our 100th anniversary edition until he got it right. It was his day off. Couldn't figure it out at shop, so he took us to his garage and worked on it night and day. Trey was very professional and satisfaction is guaranteed! T, Mooresville, NC"
By: Teena     Mooresville,NC

"Thanks Trever for the help on Sunday with the stator and the cold beer.The Bike ran great all the way home 650 miles in 10 1/2 hrs. Roy"
By: Roy    Waterbury,CT

"This was my first motorcycle purchase directly from a Harley dealership. Upon arriving my wife and I were greeted promptly and felt a very comfortable no pressure atmosphere. After looking at a couple bikes, I found an Electraglide Classic, beautiful that had everything I wanted. Took time to think it over and went back and purchase 3 days later. Our salesman was Patrick Maiden. He definitely made our experience a 'dream come true'. Wytheville Harley Davidson will continue to be the dealership we choose to deal with and make our purchases at. Very pleased. Thanks"
By: Mike    mt.airy,NC

"I bought my first, of what I hope to be many, Harley Davidson bikes from you today. I must say that my overall feeling from the first moment walking in the door until the moment I left with keys in my hand was amazing. I had visited a few other dealerships to look at bikes but I kept telling myself that I liked bikes because they "looked like a Harley." I figured I should ride one to see just what the difference is and I would hands down tell anybody that nothing compares. THANK YOU!"
By: Andrew    Lebanon,VA

"Wythville Harley Davidson is one top notch dealer. 2 months ago I sold my Harley Road King to this same dealer. Went back yesterday and bought an EG Classic from them. Brandon and Dave made it a very pleasant and positive buying experience. I will continue to stop in and do business with Harley Davidson of Wythville. Great people!!!!"
By: John    Moneta,VA

"I was 300+ miles from home on the second day of a 5 day ride . Had engine problems .Within 15 minutes my bike was on a work table being checked over. I was back on my way in less than 3 hours with the problem fixed. Great service. Reasonable price. Thanks"
By: David    Gloucester Pt.,VA

"The dealership allowed me in on a Monday (usually closed) to purchase my mew 2011 Street Glide 103 in Scarlet Red. I had been shopping for this particular bike for 2 years at my local dealerships with no luck. H-D of Wytheville also offered me a reasonable amount for my foreign trade-in rather than the insulting figure that the local dealerships were offering. Thanks to the folks at H-D of Wytheville for going out of their way to make it happen. Don Brown, Fairmont, WV."
By: Don     Fairmont,WV

"The dealership was first class with me on my purchase of a 2010 Ultra Glide. Daniel Farmer is the best salesman I have ever seen and was professional and friendly during the whole process. The entire staff was good to work with and I plan on doing more business there in the future. A VERY happy customer!"
By: Rick    Roanoke,VA

"I rate Wytheville Harley as the best dealer I have visited. I traded my soft-tail for an electraglide classic with them. Wytheville was the only dealership that was FAIR and REASONABLE when quoting trade value. The staff was also very understanding and sympathetic when my trade-in had a mishap while in route to take delivery on the bagger. They altered the trade value appropriately which ended the transaction with a positive experience. I drove 500 miles round trip for this deal and I would do it again. I will go to them for accessories and refer them to everyone who is looking for a positive experience. "
By: JAMIE     CLEARBROOK,VA

"I have been looking for the right bike for months But when I seen it online I new it was the right bike for me and the right deal. When I went to look at the bike I walked in your dealership and was greeted when I walked in the door made me feel at home like I have been there lots of times the staff took very good care of me and that's why I decided to trade with them the finance person as well as the sales person work very well with me"
By: Jerry    Christiansburg,VA

"Everyone I spoke to at the Dealership were super nice and they were all very professional."
By: Gerald    Stuart,VA

"We just bought a 2010 HD Electra Glide Ultra from Daniel Farmer. The entire experience, from the first day we walked through the doors to walking out (today) with a brand new HD, was amazing! EVERYONE goes out of their way to greet you and help you. We never felt pressured or ignored, quite the opposite. The process to finalize the paperwork and leave with the bike was another thrill! Ringing the bell, the pics, the "time" spent going over the bike, and.........being personally introduced to everyone in the store was awesome! THANK YOU HD OF WYTHEVILLE...we would recommend you guys to anyone and everyone! :-)"
By: Don & Kathy    Cool Ridge,WV

"Ramona Campbell made the sell very easy for me. She was very helpful in getting my questions answered and leading me in the right direction. The staff at Harley Davidson of Wytheville made it a great experience for this first time Harley owner! Everyone from the parts, apparel, to the service department. When its time for a new Harley, Ramona is the sales person I want to buy it from! LET'S RIDE!"
By: Matthew     Patrick Springs,VA

"Needed clips for side cover on 1200 sportster.Called,spoke with C.J. in parts.He was very helpful and top notch on different parts and questions.A pleasure to do business with people who make you feel at home when you walk in,not like some dealerships who act like they are doing you a favor just to wait on you. Thank You. "
By: Mike     Marion,VA

"The dealership & sales person treated me as a V.I.P. I really enjoyed meeting all persons involved in the sale/purchase of my new H.D. motorcycle. I was invited to all activities coming in the New Year. Thanks to all. P.S. VERY Happy Customer"
By: Michael    ,VA

"Services: Is outstanding. Dealership is outstanding. Prices on HD are great. You could not ask for a better place to buy a HD from other than HD of Wytheville. Ramona Campbell is an outstanding sales lady. I would most definitely recommend her to everyone if they are looking to buy a HD. I've been to other HD places but HD Wytheville VA has got them all beat."
By: Bobby    ,NC

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